![]() If you're having an issue that's not solved by one of the above options, please visit the Microsoft Outlook Answers Community where you can ask questions and find answers from experts in the community. Activate Office from Microsoft Workplace Discount Program. Download the offline installer from your account portal To download the offline installer, go to If you're not already signed in with the Microsoft account associated with your copy of Microsoft 365 or Microsoft 365 do that now. Activate an Office purchase or offer that's included on a new Windows device. Activate Office that's pre-installed on a new Windows device. Activate Microsoft 365 or a non-subscription version of Office. ![]() See What version of Outlook do I have? for more information. Select your version of Microsoft 365 below to learn how to activate Microsoft 365. If the images in these topics don't match what you see on your screen, you might be using a different version of Outlook. There are multiple ways for you to send and receive email, and multiple versions of Outlook available. My Outlook doesn't look like any of these pictures Use the following type of encrypted connection: SSL/TLS (or SSL) What version of Outlook do I have Outlook for Windows. To learn more about encryption in Outlook, select a link under the version of Outlook youre using. If you have a POP account, your options will look a little different. Outlook provides various encryption options to help keep your messages secure. Use the following type of encrypted connection: SSL/TLS, SSL, TLS, or Auto Use the following type of encrypted connection: SSL/TLS or SSL Select the Advanced tab and make sure that you're using the following settings if you have an IMAP account: ![]() ![]() Select the Outgoing Server tab and make sure the box marked My outgoing server (SMTP requires authentication) is checked. On the POP and IMAP Account Settings box, select More Settings. Select your AOL account from the list on the email tab and then click Change. Select File > Account Settings > Account Settings. Outlook email and calendar is now included for free with Windows. ![]()
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